Marketing Art Online

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It appears that my last post on marketing art online, the “Seven Common Mistakes” that I often see on artists’ websites have touched a nerve, actually several nerves.  I received a flurry of inquiries, permission to re-post the articles, and requests for consultations and website reviews.

Because it’s a new year, today it was time to examine my business 2009 sales.  Even I was a little surprised to see that on average, from 2004-2008, marketing my art online at annrea.com produced 8% of my business’ total sales.  But in 2009, that number rose to 27%!

I have to say, that my most satisfying on-line sale happened just a few weeks ago when I was in Hawaii for Christmas vacation.  I sold an original oil painting on-line, literally while I was at Waikiki Beach. Mele Kalikimaka!

Marketing art on-line  is much more than just having a good website.  Ahhh, if only it were that simple. Wouldn’t life be grand?!

  1. First of all you need an eCommerce site, not just a website.  Just having a website is like having a store without a cash register.  An eCommerce site has the functionality to process secure credit card transactions online.
  2. The second step is to design it correctly, see “Seven Common Mistakes.”  Your online merchandising must be flawless. Think art museum or luxury boutique design presentation.
  3. Finally, unless you actually are an accomplished Graphic Designer with lots of experience in eCommerce , don’t do this yourself.  It’s like cutting your own hair.

Marketing art online and selling art on-line requires certain resources, on-going maintenance, sound business and marketing strategy, and top-notch design.  And it appears to be a maze that many artists have a tough time navigating.

Online sales feed offline sales and vice versa.  If you connect with a prospect offline they can buy from you later online.  If you connect with a prospect online, they may request a studio appointment.   Offline and online marketing works hand in hand in generating art sales.

The increase in my business’ total on-line sales was due in part to a number of factors contained in my overall marketing strategy. All of which took time to build.

Just like in the “real world”, you have to market and network in the “virtual world”.  Notice I did not say advertise.  I’ve never had good results with on-line advertising.  And it’s expensive.

The most important thing to do is to get started.  You need to create a presence offline and online.

Artist’s Websites- Six Common Mistakes

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An artist’s website is a critically important tool.  As artists our “product” is simply visual aesthetic.  So if the website doesn’t support your work visually it’s like being served a gourmet meal on a dirty plate.

Here are six common mistakes that I see all too often.

1. The artist’s website is over-designed or not well designed. It’s not clean and simple, so it’s competing for attention with the art.

It often looks like the artist has either designed their website themselves or they’ve paid someone, who’s technical and can build a website, but isn’t a skilled graphic designer. Think about the design, or rather the non-design, of an art gallery or an art museum.  Think of the walls.  What do you see?  Complete minimalism.   That’s because it works and the rules don’t change with the virtual environment.

2. The boring first person artist’s statement.

I have yet to read an artist’s statement on-line that doesn’t make me cringe.  What is actually interesting about your story as it relates to your work?  What have collectors told you?  Tell us in the third person so that the reader isn’t distracted by a tone of self-involvement.  And so that you can feel free to brag a little.  This exercise is to help sell your work! You’re speaking to a broad audience so be clear and use language that non-artistic types, patrons, will understand.

3. There are no prices listed on the artist’s website.

This is a common practice that I do not agree with.  What’s the big secret!?  Like anyone, collectors want to know what it’s going to cost them.  Don’t make it hard on them.  Collectors are not all going to call you to get the price.  And by hiding the price you’re implying that the price is negotiable.  And we know how I feel about discounting art.

4. The artist has a website and not a shopping cart.

If you only have a website and not a shopping cart you’re missing sales.  An art consultant once told me that she had no intention of selling art on-line because it’s “a high touch, high feel experience”.  Are you kidding me!?  My biggest single transactions have been originals sold on annrea.com.

5. There’s no picture of the artist.

Collectors want to know the artist.   We all like to see who it is we are doing business with. Give your audience that opportunity and show them a picture of yourself.  No brooding expressions, sunglasses, or French berets.

6. Art is displayed but it’s “sold”.

What if you walked into a store and you found the perfect dress that you were in love with.  You then prepare to pull out your American Express, you look at the price, and it’s marked “sold.”  Ugh!  How frustrating would that be? I think that some artists do this to prove that they actually sell their art.  If you what to showcase previous work that has sold, put it in a separate archive section.

If you are ready to take your art business to the next level, you are welcome to apply for artist business coaching and consulting services.  Individual hourly consulting is also available.